Come inside and meet Pigby & Friends

Now you’ve opened your First Saver Account, we’ll show you round Pigby’s Savings Zone.

Together with his friends, Pigby will explain everything you need to know about your First Saver Account, show you how to download your key documents and give you tips on how to save.
There’s also fun stuff for you to download - just pick a page on the left to get started.

Newton’s library of important information

These documents provide important information about your First Saver Account. We may update them from time to time, but we’ll always show the latest versions here.

Newton keeps all of his important documents in the tree house library. If you click on the ‘Download PDF’ buttons to open the documents, you’ll be able to print or save a copy for your records too.

NatWestRBS Personal & Private Savings Account Terms

Savings Account RatesSavings Interest Rates

Pigby’s savings tips and tricks

Pigby is a savings expert – he’s been teaching Truffles how to save for that new strappy bubble dress she really wants. He has lots of tips and tricks which can help you learn to count, understand money and get into the habit of saving. Here you’ll find Pigby’s tips split by age and you can download a workbookdownload a workbook of fun exercises to do together.

Learn to count coins

  • Use sweets or simple games like Spot the Difference to start counting
  • Explain what different coins there are, how to recognise them and how much they’re worth

Learn to add up

  • Explain that things cost money, such as sweets and toys
  • Practice adding up coins and play buying things at home
  • Talk about ‘change’ – that if you don’t have the right money, you give too much and get the remainder back
  • Play shopkeepers and work out change together

Start saving

  • Explain that you might have to wait for some things you want and explain other kinds of waiting, like waiting for a birthday or Christmas
  • Organise pocket money. Get two jars, one labeled ‘Savings’ and one ‘Spending’ and start to divide money out
  • Think of something to save for (like a new game or toy). Work out how much it is and how much you’ll need to save each week to be able to buy it

Start shopping around

  • Explain value for money – practice in the supermarket by making decisions about what to buy. Explain the concept of shopping around – can you get it cheaper elsewhere?
  • Start to give pocket money in return for doing jobs around the house
  • Lend each other a little money and agree a payback date. Make sure you both stick to it!

Pigasso’s fun stuff

Pigasso has taken a break from her latest arty masterpiece to create some fun stuff for you. It’ll keep you busy on a rainy day and get you thinking about money and saving!

Colour in Pigby

Download and print pictures of Pigby & Friends and then colour them in.

Download Download

Draw a Savings Goal

Pigby is saving for a new scooter. Download and print a blank picture frame and draw whatever you want to save towards. Then put it on your wall and start saving!

Download Download

Scamp’s common questions

Scamp loves being a team player and so has made sure that any questions you might have are answered here. If you have a question that Scamp hasn’t answered, just call us on 08457 888 444 (Minicom 0800 404 6161) 08457 24 24 24 (Minicom 0800 404 6160).

You can pay money into your account in the following ways.

In branch. Just pop into one of our branches. To find your local branch just visit natwest.com/branchrbs.co.uk/branch

If you’re paying in a cheque, remember it can take around 4 working days to clear

Over the phone. Just call Telephone Banking on 08457 888 444 (Minicom 0800 404 6161) 08457 24 24 24 (Minicom 0800 404 6160).

Online. With OnlineDigital Banking you can instantly transfer money between your NatWestRBS accounts, if your First Saver Account appears in your accounts summary. To use OnlineDigital Banking you’ll need to be 11 years old or over

Mobile Banking. With our Mobile Banking app you can check your balance and move money between your accounts

The Mobile Banking app is available on iPhone, iPad, BlackBerry, Android and Windows. You’ll need to have a NatWestan RBS personal current account with a debit card, OnlineDigital Banking and have a mainland UK mobile number starting 07

Set up a standing order. You can set up a standing order to regularly transfer money between your current account and savings account. You can set up a standing order easily in branch, over the phone or by using OnlineDigital Banking.

You can check your balance using our OnlineDigital, Telephone or Mobile Banking services. To use OnlineDigital Banking you’ll need to be 11 years old or over. The Mobile Banking app is available on iPhone, iPad, BlackBerry, Android and Windows. You’ll need to have a NatWestan RBS personal current account with a debit card, OnlineDigital Banking and have a mainland UK mobile number starting 07.

In branch. That’s easy. You can do it at any NatWestRBS branch. If the child is under 7, you’ll need to do this yourself as the account opener. Once they’re over 7, if you want, you can ask for the account to be transferred into their sole name. They’ll then be able to make withdrawals on their own.

A standing order is the best way to save regularly. This can be set up easily through OnlineDigital Banking, or by dropping into your local branch. You can find your local branch by visiting natwest.com/branchrbs.co.uk/branch.

If you are entitled to receive interest without tax, then you will need to download and complete an R85 form. Once you have completed this, just drop it into your local branch and we will ensure you receive your interest tax free. Most children can get their interest paid tax free.

Tax-free interest means that interest payable is exempt from UK income tax.

The rate of interest you’re receiving will be printed on all statements you receive from us. You can also find the basic rate of interest for your account online.

You can visit your local branch or call our Telephone Banking service on 08457 888 444 (Minicom 0800 404 6161) 08457 24 24 24 (Minicom 0800 404 6160).

You have 6 months to order your Pigbybank. However they are strictly limited to one per First Saver Account.

Your Pigbybank should arrive within 28 days. If it doesn’t, please contact the helpline on 0844 620 2414. You can reach us Monday to Friday, 9am to 5pm and 10am to 1pm on Saturday. Calls may by recorded.

Pigbybanks are only suitable for children aged 3 or over.

That depends which coins you put in. If you were to use only pennies, your Pigbybank will hold £4.67, but it will hold £314 worth of £2 coins. Assuming you save a mixture of coins, the average amount a Pigbybank will hold is £65.

We aim to get your Pigbybank to you in perfect condition. However, if your Pigbybank arrives damaged or faulty, please call our Helpline on 0844 620 2414. We will aim to send you a replacement within 28 days (subject to availability).

We may ask you to return your damaged or faulty Pigbybank to us (with an explanation of the damage or fault) to the following address:

NatWestRBS First Saver, RETURNS DEPARTMENT, DEPARTMENT 9129, SUNDERLAND SR9 9XZ

Returns need to be received within 21 days of initial receipt.

© 2013 National Westminster Bank plc. Pigby, Pigbybank (and the Pigby and Friends logo) are trademarks of National Westminster Bank Plc. The Pigby, Scamp, Truffles, Pigasso, Buzz and Newton characters are trademarks of Aardman Animation Limited used under licence by National Westminster Bank Plc. Registered office: 135 Bishopsgate, London, EC2M 3UR. Registered in England and Wales number 929027. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. © 2013 The Royal Bank of Scotland plc. Pigby, Pigbybank (and the Pigby and Friends logo) are trademarks of The Royal Bank of Scotland plc. The Pigby, Scamp, Truffles, Pigasso, Buzz and Newton characters are trademarks of Aardman Animation Limited used under licence by The Royal Bank of Scotland plc. Registered office: 36 St Andrew Square, Edinburgh EH2 2YB. Registered in Scotland number 90312. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.